When you think about hospitals, the first thing that comes to mind probably isn’t a delicious frappe or smoothie, right? Well, that’s exactly what CHRISTUS Health had in mind when we created our retail division four years ago. In addition to CHRISTUS Healthy Living Marketplace shops and CHRISTUS Healthy Living Spas, it seemed obvious that CHRISTUS Healthy Living Coffee Cafés should be part of our retail strategy. The retail component is a small but necessary amenity for the overall patient / visitor experience at seven of the hospitals within our multi-state, Catholic health system.
Since partnering up with Big Train, the CHRISTUS Healthy Living Coffee Cafés have seen a whole new kind of customer come through our doors. We knew we would get family members of patients who were in our hospitals, and we figured we would get our own Associates, but we’re now seeing more people who are not connected to the hospital make a special trip just to enjoy our frappes, mochas and smoothies. Thanks to the yummy selection of Big Train flavors like Four Berry or Fresh Mango Smoothies, Turtle Frappe, Caramel Macchiato Frappe, White Chocolate Mocha, Ying-Yang Mocha, and Chocolate Covered Banana Frappe, our customers actually prefer our wide variety of flavors that tempt even the most finicky taste buds. Customers can enjoy our selections hot or cold, which makes them a nice treat on our 105-degree South Texas and Louisiana days! Our loyal Facebook fans and customers play an active role in the flavors we buy – it just makes good sense to listen to mocha, frappe and smoothie addicts – or, lovers – who know exactly what they want to drink every day.