Wednesday, 31 October 2012
In September Big Train attended Coffee Fest Seattle, where we held a contest to give away a blender prize package. Anyone who signed up for our OnTrack™ Rewards program during the show had a chance to win a Vitamix Drink Machine Advanced blender, two pitchers and 3 free cases of product mixes. When the dust settled, the winner was a coffee shop called Hillbilly Beans, located near Olympia, WA. The owners were kind of enough to contribute to a little FAQ, so without further ado we present to you…
Hillbilly Beans In Olympia, Washington
Where are you located?
We are located in Littlerock, Washington which is between Olympia and Grand-mound at the foothills of Capitol Forest.
What types of drinks do you offer?
We offer iced, blended, and hot coffee drinks, teas, smoothies and protein shakes.
Are you known for any type of particular drink?
All of our drinks have funny “hillbilly” names. A white chocolate mocha is called a Ma’s Favorite, a mocha is called a Moonshine, Blended coffees are called Mashed, whipped cream is considered opossum pie topping and so on. Skunks seem to be one of our most popular drink; it is white chocolate and chocolate combined. Some customers enjoy a little raspberry flavor with the chocolate and white chocolate, which is called Road Kill.
Monday, 30 April 2012
KEEPING AMERICA ON TOP: WHOM YOU KNOW CELEBRATES AMERICAN STYLE INTELLIGENCE and EXCELLENCE WITH BIG TRAIN:
Big Train Products Recommended by the Peachy’s Pantry Panel of Whom You Know!
Review Published: 4/19/12
(Excerpt from Whom You Know)
“If you’re someone who, like me, gets bored with the same old beverages over and over again (how many bottles of Poland Spring can a gal drink?!), then you’ve got to check out Big Train! An all-American company that started small and now produces over 200 products and exports to over 55 countries, Big Train is a classic example of the great American dream becoming a reality through creativity, hard work, and perseverance…”
(To read the entire review please go visit our friends at WhoYouKnow, click here.)
Thursday, 29 September 2011
The bariatric community is constantly on the look out for new delicious protein drink mixes as part of their stringent diets. Each year, more than 200,000 people make the life-changing decision to undergo gastric bypass surgery for weight loss. Focusing on health and a better well-being, bariatric patients work towards a total body and diet transformation. Extreme diet restrictions immediately following the surgery prevent this group from eating solid foods for weeks and then they’re required to maintain a high protein diet. The minimum protein requirement is about 50 to 60 grams per day to consume that much protein from foods alone – especially during the first few months after surgery.
Fit Frappe: Hot, Iced, or Blended.
Bariatric patients often turn to liquid protein supplements because it is convenient and contains a high source of protein. However, many protein supplements have a very chalky taste, and more often than not, do not mix well when heated…but NOT Big Train’s Fit Frappé™!
Big Train first launched Fit Frappé™ last month with fitness and coffee lovers. During that time, the samples fell into the hands of a few weight loss surgery patients and we discovered that this was the perfect bariatric product because of the high protein/low sugar and fat content, versatility, and great taste.
Here is the nutritional breakdown for Fit Frappé™ in a 16 oz serving:
- 20 g Protein
- Less than 1 g Sugar
- 130 Calories
- 5 g Fiber
- 3.5 g Fat
- 19 Vitamins & Minerals
- 25 g Carbs or Less
- Gluten Free
One of the best features about Fit Frappé™ is that it can be made blended, over ice or hot – and mixes very easily. In fact, our friends at BariatricTV.com did an entire segment on Fit Frappé™ and how easy it is to make and how great it tastes! (And it doesn’t clump up when served hot like other protein mixes.) Click here to see the episode below (Fit Frappé™ appears around 6:15):
As seen on Bariatric TV
As you can tell, BariatricTV.com is very excited that there is a delicious protein option for gastric bypass patients. Here are a few more bariatric community members that have tried Fit Frappé™ and are in love with the drink!
“I am a bariatric patient and I am a protein snob. When I come across a protein that I enjoy, it excites me and immediately I want to share it with my friends and community.” -Beth
“So glad you came up with something now that I have had bariatric surgery all of your products are awesome. Will be ordering the big tubs for sure!” – Linda
Many bariatric patients are replacing their morning cup of coffee with Fit Frappé™ and some are using it as a mid-day meal. They love the clean coffee taste and the fact that it can be made blended, over ice or hot. (Just add water.) Several recommendations for adding extra POWER include oatmeal, bananas, blueberries and raspberries, but Fit Frappé™ is delicious right out of the jug in any one of these 5 flavors:
Fit Frappe™ comes in five flavors: Espresso, Mocha, Vanilla Latte and two non-coffee flavors: Chocolate and Vanilla
If you are a member of the bariatric or lap band community or simply want to incorporate great tasting protein drinks as part of your diet, and would like to learn more Fit Frappé™, please go to FitFrappe.com or send an email to email@example.com. Check us out at twitter.com/bigtrain and read the #FitFrappe posts. Also, visit us on facebook.com/bigtrain for recipe ideas, product information and Big Train giveaways! Find more easy to make gourmet beverage mix products at BigTrain.com.
Tuesday, 23 August 2011
When you think about hospitals, the first thing that comes to mind probably isn’t a delicious frappe or smoothie, right? Well, that’s exactly what CHRISTUS Health had in mind when we created our retail division four years ago. In addition to CHRISTUS Healthy Living Marketplace shops and CHRISTUS Healthy Living Spas, it seemed obvious that CHRISTUS Healthy Living Coffee Cafés should be part of our retail strategy. The retail component is a small but necessary amenity for the overall patient / visitor experience at seven of the hospitals within our multi-state, Catholic health system.
Since partnering up with Big Train, the CHRISTUS Healthy Living Coffee Cafés have seen a whole new kind of customer come through our doors. We knew we would get family members of patients who were in our hospitals, and we figured we would get our own Associates, but we’re now seeing more people who are not connected to the hospital make a special trip just to enjoy our frappes, mochas and smoothies. Thanks to the yummy selection of Big Train flavors like Four Berry or Fresh Mango Smoothies, Turtle Frappe, Caramel Macchiato Frappe, White Chocolate Mocha, Ying-Yang Mocha, and Chocolate Covered Banana Frappe, our customers actually prefer our wide variety of flavors that tempt even the most finicky taste buds. Customers can enjoy our selections hot or cold, which makes them a nice treat on our 105-degree South Texas and Louisiana days! Our loyal Facebook fans and customers play an active role in the flavors we buy – it just makes good sense to listen to mocha, frappe and smoothie addicts – or, lovers – who know exactly what they want to drink every day.
Monday, 27 June 2011
Wilkinson's Tea & Coffee Emporium customer, Jessica, enjoying a Big Train Mocha Frappe
Big Train Reviews:
What do customers think about Big Train? We recently interviewed Big Train customer and small business owner Patsy Lato about her experiences with our company and products. Patsy, of Wilkinson’s Tea & Coffee Emporium, first contacted us through an email, with nothing but lovely things to say:
“I am a very small tea & coffee shop located in Pensacola, FL, open only 6 months, still getting my sea legs so to speak, with the Big Train frozen/iced products. They are selling like mad, with this 105 degree heat. I recently suddenly ran short of Vanilla Blended Iced Coffee mix, called and received it the NEXT DAY, free shipping. In all my dealings since starting my company nearly 5 years ago, I have yet to see customer service of this high caliber. I pray it continues as such. Thanks for being such a huge help to a small shop owner (I am only one person, so delays and setbacks are most unwelcome by me!). “
We were thrilled to read such a sincere and positive email, so we emailed her back to ask a few more questions! Here’s what Patsy had to say:
What do you like about owning your own coffee & tea shop?
I love the customers and friends I make, and how no two days are the same. Due to its compact size the shop is very intimate with close quarters seating that encourages conversation between tables. Lots of friendships are made here, and lots of interesting stories are told.
How does Big Train fit into how you like to run your business?
Big Train makes my job easy with the drink mixes and concentrates, and has brought in a whole new segment of the population looking for something other than coffee or tea. Many folks come in and say they heard I make a heck of a good smoothie.
So you started your company 5 years ago but have only had the store open 6 months? Did you have another location before?
We have been operating a coffee roasting factory and selling mostly wholesale and through our web store for over 4 years. We recently decided we needed a retail presence, so we crossed the Alabama border into Florida and opened our store in Pensacola where there is much heavier traffic than in the small town of Brewton where our factory is located. And Pensacola has beautiful beaches!
Big Train served at Wilksinson's Tea & Coffee Emporium Pensacola FL
What are your personal favorite Big Train drinks and what do the customers seem to like?
I combine the Mango and Strawberry flavored smoothie drinks and it has become a customer favorite as well. I also love the Mocha Frappe. They are so rich and comforting on these horribly humid days we’ve been having.
What are your impressions on the newly instated On-Track-Rewards program?
I love the On-Track-Rewards program, just filled out the form and became eligible for the free case of product. The hardest part is going to be deciding which product I want next. In this day and age of unsatisfactory customer service, this is a refreshing option to be rewarded for being a loyal customer.
Big Train can’t thank Patsy enough for her support and kind words about us, we’re just happy we can make life a little easier for our customers! If you’re ever in the Florida area, stop by and say hi to Patsy at:
Wilkinson’s Tea & Coffee Emporium
6601 N Davis Hwy #49
Pensacola, FL 32504
You can “like” them on Facebook at http://www.facebook.com/WilkinsonsUSA. We wish them nothing but luck with their growing business and look forward to being a part of it! If you’re a Big Train customer and you have some pictures and stories you’d like to share, please let us know via Facebook, Twitter or email us at firstname.lastname@example.org.
Have any questions about Big Train? Visit our website or call us toll free at 800 BIG TRAIN (244-8724).